Telephone vocabulary and phrases 1. May I speak to...? 2. I am calling on behalf of... 3. How may I help you? 4. Where are you calling from? 5. I'd like to speak to... 6. I'm afraid you've got the wrong number. 7. Your voice is cracking. 8. I can't hear you too well. 9. Could you please repeat what you just said? 10. I'm afraid I can't hear you. 11. Would you like to leave a message? Holding the line: 1. Just a moment, please. 2. Please hold on 3. Hang on
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